SYDNEY (Reuters) – Qantas Airways Ltd QAN.AX does not plan to permanently remove booking change fees, as major U.S. airlines have done, because it would damage its ability to manage revenue over the longer term, its chief executive said on Wednesday.
The Australian airline has temporarily waived the fees, even on its budget offshoot Jetstar, to provide passengers with more flexibility during the pandemic. But United Airlines Holdings Inc UAL.O , American Airlines Group Inc AAL.O and Delta Air Lines Inc DAL.N this week announced plans to do so permanently.
“I think when certainty comes back I am of the view it is a big part of how we revenue manage and yield,” Qantas CEO Alan Joyce said of the fees at the CAPA Australia Pacific Aviation Summit.
“If every airfare