INSIDE the yellow walls of the International Lodge Motel is more than just 20 rooms and a place to rest, but a home away from home.
“We look after our guests like our friends,” owner and manager Hunter Lin said.
Mr Lin said his love for hospitality led him to start working at the MacAlister St motel 10 years ago.
“I like to look after people and make them comfortable,” he said.
Mr Lin’s motel was named as Australia’s 25th best bargain hotel by TripAdvisor.
It joined Mackay Rose Motel, which ranked 21st, on the travel company’s 2020 Travellers’ Choice Best of the Best ranking.
Demolition timeline set to unlock Mackay’s riverfront
Magpie hot spots revealed as swooping season begins
Where you can find bottomless cocktails in Mackay
“I’m happy to know that people feel comfortable staying with us,” Mr Lin said.
He joked that while “you can’t please everyone”, most of his guests checked out of their rooms with a smile.
Despite the high praise from travellers, Mr Lin said his business was not immune to the impacts of the pandemic.
“We used to have two to three (staff) but since COVID-19 started it’s been a tough time,” he said.
“At the moment I’m down to one staff.”
Mr Lin said he often had to abandon his managerial duties to rush to change the sheets, clear a room or other hotel duties because of the staff cuts.
“That’s how life is at the moment,” he said.
“But it doesn’t matter who sits at the desk we always provide the same service.”
Your daily dose of Harry Bruce cartoons
Five ways to get more from your digital subscription
WATCH: Your guide to reading the Daily Mercury online
Your questions about the new Daily Mercury format answered
Mackay attractions that made it to the 2020 TripAdvisor Travellers’ Choice list:
Alara Motor Inn, 52 Nebo Rd
Andergrove Van Park, 40 – 68 Beaconsfield Rd
Coral Cay Resort, 14-18 Nebo Rd
ibis Mackay, Christensen Circuit
International Lodge Motel, 40 Macalister Street
Mackay Blacks Beach Holiday Park, 16 Bourke St
Mackay Oceanside Central, 2C East Gordon St
Mackay Rose Motel, 164 Nebo Rd
Mid City Motor Inn, 2 Macalister St
Oaks Rivermarque, 55-63 River St
Quest Mackay, 38 Macalister St
Quest Mackay on Gordon, 27 Gordon St
White Lace Motor Inn, 73 Nebo Rd
Bluewater Lagoon, Caneland Park River Street
Bluewater Trail, Mackay CBD
Caneland Central Shopping Centre, Corner of Victoria Street and Mangrove Road
Mackay Aqua Park, Michigan Way
Mackay Regional Botanic Gardens, 9 Lagoon St
Breakwater Bar and Restaurant, 9 Southern Breakwater Rd
Fusion128, Bazaar Arcade 128 Victoria St
Grazing Goat Cafe, 58 Wood St
Hot Wok, 44 Macalister St
Lets Do Greek Mackay, 38 Macalister St
Marque Bar and Grill, 55 – 63 River St
Roshni Fine Indian Cuisine, 164 Victoria St
Sorbello’s Italian Restaurant – Australia, 166 Victoria St
The Austral Hotel, 189 Victoria St
The Dispensary, 86 Wood St
Whitsundays attractions that made it to the 2020 TripAdvisor Travellers’ Choice list:
Hill Inlet, Whitsunday Island National Park